![]() ![]() NB There is no helpdesk service at the weekend, although there is on-call cover for system emergencies. You can find details of the LRC Service Desk opening hours on the Library Services website. In person: You can visit the Assist Helpdesk on level 1, leg 3 if you are on campus.įace-to-face: IT support for students is provided by staff in the Learning Resource Centre (LRC). SelfService: You can log requests for assistance via the Assist SelfService portal. Phones are staffed during opening hours (0800 - 1700 Monday - Thursday, 0800 - 1630 Friday)Įmail: will respond to your email during opening hours Telephone: Dial 01 and ask for Assist or Assist Helpdesk. ![]() If you have a query, issue or problem you can contact Assist in a number of ways: Requests for IT support for staff are handled by the Assist helpdesk. The mode is set to 'Automatic' by default and can usually be left as it is because it adapts to the end device. Login Log in with your university account. To access your mailbox, type in your QMU email address (in the format and password when prompted. Webmail for Staff (GER) You also have access to a personal address book and appointment calendar via the webmail interface. For more information about listservs, visit the Campus Email Lists webpage.Email Facebook Twitter LinkedIn Pinterest Webmail OIT maintains a bulk mailing system, commonly referred to as a list server or “Listserv.” This system is designed for sending emails to more than 500 unique users. As part of the university's HIPAA compliance initiatives, you can learn how to communicate securely via email with outside parties. Stay secure when sending an email with sensitive data. It's up to all of us to keep our data and systems safe. ![]() OIT continues to enhance email security protocols because of the rise in cyberattacks against members of our university community. Der Mailservice des Zentrums fr Informations- und Medientechnologie ermglicht Ihnen den verschlsselten Zugriff auf Ihr persnliches E-Mail-Konto. Information about requesting and using a Shared Mailbox is available on the OIT Email Boxes webpage. For convenience, OIT suggests installing the Outlook application on your mobile and personal devices so you're only prompted to authenticate about every 90 days. Please note: If you use a web browser such as Chrome or Internet Explorer to access web mail, instead of the Outlook application, you will be challenged for MFA every time you open a new browser session. The university uses Duo Security to provide multi-factor authentication before accessing Outlook. Use the Microsoft Outlook desktop or mobile application for easiest access to your email. That means you dont have to use webmail interface You can check your emails using other email programs (like Mailbird, Microsoft Outlook. Once you add the Outlook app to your phone, you can go to Settings and add other personal accounts such as Gmail. In addition, OIT recommends installing the Microsoft 365 Outlook app on your mobile device from the iOS and Android App store. Email apps configured with your old mailbox will need to be reconfigured with your new mailbox. Select your email service: Google G Suite. Google Drive is still available, however. Microsoft Outlook is the only university-supported email client and is highly recommended for accessing your university email. Students, faculty, and staff webmail login Alumni webmail login Notice for students As of Summer 2020, students have moved from Google G Suite to Microsoft 365.
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